How consumer research can improve product launches and marketing campaigns
Industry Trends • Jan 30, 2025 5:00:00 PM • Written by: Rashed Chowdhury

The high failure rate of new product launches is a glaring issue across industries. Less than 3% of new CPG products succeed, and outside of CPG, the numbers are even worse—95% of new products fail every year, and 93% of startups fold within their first three years. Why? A major culprit is the lack of thorough and effective consumer research. Too many companies rely on assumptions, outdated methodologies, and limited sample sizes rather than gathering real-world insights from their actual target customers.
In an article for Quirk’s Media, we explore the cost of ignoring consumer research and strategies for conducting proper consumer research to ensure a successful product launch.
What insights you'll learn:
- The staggering failure rates of new product launches and what’s driving them
- How major brands like Tropicana, Coca-Cola, and Google have suffered from poor consumer research
- The shortcomings of traditional survey-based research and why it leads to misleading data
- How behavioral and observational research provide more accurate insights
- The importance of testing in real-world digital environments to capture authentic consumer behavior
- Why broadening concept testing is crucial for identifying winning ideas
- How better consumer research leads to more successful product launches, stronger retail partnerships, and more effective marketing campaigns
The key to market success isn’t just conducting research, it’s conducting the right kind of research. Read the full article to explore how brands can bridge the gap between product innovation and in-market success.
Don’t leave success to chance—turn insights into impact. Start testing smarter with Orchard today.
Rashed Chowdhury
Rashed is the CEO & President of Orchard, where he spearheads the mission to solve the “say-do-gap” that plagues traditional market research methods. With a deep background in strategy consulting, he has spent his career advising Fortune 100 leaders on creating tangible business value through disciplined and data driven decision-making. His expertise spans across a variety of business problems and multiple sectors, but with a consistent focus on leveraging granular fact-based data and analytics to reveal true customer needs and drivers of financial value. At Orchard, Rashed’s vision is to use behavioral data to transform market research into a more accurate predictor of in-market success. His goal is to empower innovators and marketers to make business decisions with increased confidence at speed and scale. He has partnered with senior leaders at global brands like Coca-Cola, Caterpillar, Clorox, P&G, Unilever, and Church & Dwight to name a few.